Biz Labels

Frequently Asked Questions

Quick answers about ordering custom stickers and labels. Can't find what you need? Contact us or ask the chat assistant in the corner.

How long does printing take?

Production is 2–10 business days depending on the product, artwork, and quantity, plus delivery. Tell us your deadline when ordering and we will try to meet it.

Where are my orders printed?

We have printing facilities in Australia and overseas. Urgent and smaller jobs are usually printed at our Brisbane facility, while larger orders are printed overseas to help you save on cost. Depending on the product and quantity, we find the best solution for your order — just let us know at checkout if your job is urgent.

What is the minimum order?

Minimums vary by product — each product page shows the minimum for your selected options. Volume discounts apply automatically as quantity increases.

What file formats do you accept?

AI, PDF, PNG, and SVG up to 50 MB. Raster files must be at least 300 DPI.

Do I see a proof before printing?

Yes — a team member reviews every custom job and emails a proof for your approval before anything is printed.

Do prices include GST?

Yes. All prices are in AUD and include GST; tax invoices are provided.

Do you ship Australia-wide?

Yes, to every state and territory via Australia Post and couriers. Local pickup is available at our Cleveland QLD office.

Can I reorder a previous design?

Yes — saved designs live in your account and can be reordered in a few clicks.

I have no design skills — can you still help?

Yes. Use the free what-you-see-is-what-you-get editor, built-in art clips, or type a prompt into the free AI image generator. Alternatively, email your design ideas to info@bizlabels.com.au and our team will help build the artwork files for you.

What if I'm not happy with my order?

Satisfaction guaranteed — contact customer service and we will help you through.